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Terms & Conditions

Last updated: 1 October 2026

These Terms & Conditions (“Terms”) govern your use of mikwebsolutions.com and your engagement with MIK Web Solutions (“we”, “us”, “our”) for web design, WordPress development, SEO, marketing, automation, AI integration and related digital services. By using this website or engaging our services, you agree to these Terms.

Who we are

MIK Web Solutions is a web design and digital marketing agency serving small and mid-sized businesses and marketing agencies.

You can contact us at [email protected], by phone at +1 (213) 585-1811, or through our contact page.

Using this website

You may use this website for lawful purposes and in accordance with these Terms.

You must not:

  • Use the website for any unlawful or fraudulent purpose

  • Attempt to gain unauthorized access to the website, server, accounts or systems

  • Copy, reproduce, modify or distribute our website content without permission

  • Interfere with the operation or security of the website

  • Use automated systems to scrape, copy or collect substantial amounts of website content without our permission

  • Introduce malicious code, viruses or other harmful material

We may restrict or suspend access to the website if we reasonably believe these Terms have been violated.

Our services

MIK Web Solutions provides digital services that may include:

  • WordPress development

  • Website and app design

  • Search engine optimization (SEO)

  • PPC management

  • Mobile app development

  • Website speed optimization

  • Marketing automation

  • GoHighLevel integrations

  • AI voice assistants

  • AI chat assistants

  • Other related digital marketing, development and consulting services

The exact services, deliverables, timeline, pricing and responsibilities for a project will depend on the proposal, quotation, statement of work, agreement or other written communication between you and MIK Web Solutions.

A service is considered agreed upon once the relevant proposal, agreement, invoice or other written confirmation has been accepted by both parties.

Project scope and changes

Before starting a project, we will normally agree on the scope of work and expected deliverables.

Requests that fall outside the agreed scope may be treated as additional work and may require additional fees or an adjustment to the project timeline.

Changes to an approved design, development work or project direction may also affect the delivery schedule and cost.

We will communicate material scope changes and any applicable additional charges before proceeding whenever reasonably possible.

Client responsibilities

To complete a project efficiently, you may need to provide information, content, images, branding materials, account access, approvals and other resources.

You are responsible for ensuring that:

  • Information and materials you provide are accurate

  • You have the necessary rights and permissions to use materials supplied to us

  • Content provided to us does not infringe another person’s or company’s rights

  • Required approvals and feedback are provided within a reasonable timeframe

  • You maintain ownership and access to third-party accounts unless otherwise agreed

Delays in receiving required content, access, feedback or approvals may affect the project timeline.

Pricing and payments

Project fees, recurring fees, deposits and payment schedules will be communicated in the applicable proposal, quotation, invoice or agreement.

Unless otherwise agreed in writing:

  • Work may require an upfront deposit before development begins

  • Additional work outside the agreed scope may be billed separately

  • Recurring services are billed according to the agreed billing schedule

  • Invoices are due according to the payment terms stated on the invoice or agreement

We reserve the right to pause work or services when an invoice remains unpaid beyond its agreed payment period.

Pausing a project because of overdue payment may also affect the original delivery schedule.

Refunds and cancellations

Because many of our services involve time spent on design, development, strategy, research and implementation, fees for work already completed are generally non-refundable unless otherwise agreed in writing or required by applicable law.

If you cancel a project after work has started, you may be responsible for payment for work completed up to the cancellation date, together with any approved third-party costs or other non-refundable expenses.

For recurring services, cancellation terms will depend on the applicable service agreement.

Project timelines

We will make reasonable efforts to meet agreed project timelines. However, delivery dates may change because of:

  • Delays in receiving content or information

  • Delayed client approvals or feedback

  • Changes to project scope

  • Third-party service issues

  • Hosting, domain or software problems

  • Technical issues outside our reasonable control

  • Events beyond our reasonable control

Unless specifically guaranteed in writing, project timelines are estimates rather than guaranteed completion dates.

Website content and client materials

You remain responsible for the content, information, trademarks, images, videos, documents and other materials you provide for use in your project.

You confirm that you have the necessary rights or permissions to use those materials.

You agree to protect and hold MIK Web Solutions harmless from claims arising from materials supplied by you that infringe third-party rights or violate applicable laws.

Third-party services

Our work may involve third-party services and platforms, including hosting providers, domain registrars, WordPress plugins, themes, payment processors, analytics platforms, advertising platforms, CRM systems, AI services and other software.

Third-party services are subject to their own terms, pricing, availability and policies.

We are not responsible for changes, outages, security incidents, pricing changes, discontinued features or other issues caused by third-party providers.

Where a third-party subscription or license is required, you may be responsible for purchasing and maintaining that subscription unless otherwise agreed.

SEO and marketing services

SEO, PPC and digital marketing services involve factors outside our direct control, including search engine algorithms, advertising platforms, competition, market conditions and changes to third-party policies.

We do not guarantee specific search engine rankings, traffic levels, leads, sales, advertising results or revenue unless a specific guarantee is expressly provided in a written agreement.

SEO and marketing recommendations are based on information and conditions available at the time and may change as search engines and advertising platforms evolve.

AI services and automation

Our AI-related services may use third-party artificial intelligence platforms, APIs, models and automation tools.

AI-generated outputs may contain errors, omissions or inaccurate information. AI systems should not be treated as a substitute for professional legal, medical, financial or other specialized advice.

Where AI is incorporated into a website, application, chatbot, voice assistant or automation system, you are responsible for reviewing and approving the final workflows and content before relying on them in your business.

We are not responsible for inaccurate results generated by third-party AI systems or for changes to the functionality, pricing or availability of those services.

Intellectual property

Unless otherwise agreed in writing, MIK Web Solutions retains ownership of its pre-existing materials, development frameworks, reusable code, internal tools, processes, templates, techniques and know-how.

Upon full payment for a project, you will receive the rights to the final project deliverables that were specifically created for you, subject to any third-party licenses and the terms of your agreement.

Third-party software, plugins, themes, fonts, stock images, APIs and other licensed materials remain subject to their respective licenses.

We may retain the right to use general techniques, knowledge and non-confidential development methods learned while completing your project.

Portfolio and promotional use

Unless otherwise agreed in writing, MIK Web Solutions may identify completed client projects and display publicly available versions of the work in our portfolio, website, social media, presentations and marketing materials.

If your project contains confidential information or you require the project to remain private, please notify us in writing so that appropriate arrangements can be discussed.

Website availability

We make reasonable efforts to keep this website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted or free from errors.

The website may occasionally be unavailable because of maintenance, updates, technical issues, hosting problems or circumstances outside our control.

Accuracy of information

We make reasonable efforts to keep information on this website accurate and current. However, website content is provided for general informational purposes and may contain errors, omissions or information that becomes outdated.

We reserve the right to update, modify or remove website content at any time without prior notice.

No professional advice

Information published on this website is provided for general informational and educational purposes.

Nothing on this website constitutes legal, financial, medical or other professional advice. You should obtain advice from an appropriately qualified professional where necessary.

Disclaimer of warranties

To the extent permitted by applicable law, this website and its content are provided on an “as is” and “as available” basis.

We do not guarantee that:

  • The website will always be available

  • The website will be completely error-free

  • Information on the website will always be current or complete

  • Third-party services will remain available

  • A particular business, marketing, SEO or financial result will be achieved

Any warranties specifically agreed to in a written service agreement will apply according to that agreement.

Limitation of liability

To the maximum extent permitted by applicable law, MIK Web Solutions will not be liable for indirect, incidental, special, consequential or punitive damages, including loss of profits, revenue, business opportunities, data or goodwill arising from your use of the website or our services.

Where liability cannot legally be excluded, our liability will be limited to the maximum extent permitted by applicable law.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.

Indemnification

You agree to indemnify and hold harmless MIK Web Solutions and its owners, employees, contractors and service providers from claims, losses, liabilities, damages and expenses arising from:

  • Your misuse of our website or services

  • Materials or content you provide to us

  • Your violation of these Terms

  • Your violation of applicable laws or third-party rights

This provision applies to the extent permitted by applicable law.

Confidentiality

We may receive confidential information from you during the course of a project.

We will take reasonable steps to protect confidential business and project information and will use it only as reasonably necessary to provide the agreed services, except where disclosure is required by law or otherwise authorized by you.

Termination

Either party may terminate an ongoing service relationship according to the terms of the applicable agreement.

We may suspend or terminate access to our website or services if you materially breach these Terms, fail to make required payments, misuse our systems or engage in unlawful activity.

Termination does not remove any payment obligations that arose before termination.

Governing law

These Terms will be governed by and interpreted according to the applicable laws of the jurisdiction in which MIK Web Solutions operates, unless a separate written agreement between the parties provides otherwise.

Any dispute will be handled in accordance with applicable law and the jurisdiction agreed upon in the relevant service agreement.

Changes to these Terms

We may update these Terms from time to time as our services, business practices or legal requirements change.

The “Last updated” date at the top of this page indicates when these Terms were most recently revised.

Your continued use of this website after changes are posted means that you acknowledge the updated Terms.

Contact us

If you have questions about these Terms or our services, please contact us:

MIK Web Solutions
Email: [email protected]
Phone: +1 (213) 585-1811
Website: mikwebsolutions.com
Contact: mikwebsolutions.com/contact-us/